Access a nationwide network. Overcome adherence barriers. Impact patient outcomes.

With Outcomes™, pharma companies can access patient populations on specific drug therapies at scale via the trusted patient-pharmacy relationship. Through digital messaging and pharmacist consultations, we help you deliver timely, relevant information to patients at optimal times to positively influence outcomes.

Nationwide network

Deliver relevant messages at key touchpoints

Impact adherence and outcomes for patients across the U.S. by connecting with them at pivotal healthcare moments through text, app, web, video conference or in-person consultation.

Pharma ROI

Digital engagement delivers value

10-20%

increase in adherence

1+

additional fills per patient per year

7-11x

demonstrated ROI on pharmaceutical investments

Technology at the heart of health

Micro-nudges from their pharmacy transformed adherence behavior for patients taking a direct oral anticoagulant.

Read the case study

Omni-channel engagement at any scale

Easily engage patients on your therapy at critical points in their medication journey

Digital

16M+ patients

Deliver informative brand content in a convenient text or a valuable
cost-savings offer alongside
a pick-up notification.

Pharmacist-led

10K pharmacies and counting

Engage a trusted, local pharmacist for a personal consultation to resolve adherence barriers or educate on a relevant healthcare topic.

Telecounsel

282K telepharmacy consultations in 2020

Leverage a telehealth consultation to help a patient stay on track with their medication or close a therapy gap.

Adherence prompts

Convenient, medication-specific support delivered to the patient’s device


Rx ready

Rx picked up

Refill due

Refill late

Patient experience

Informative, engaging content increases understanding and empowers action

Pharmacy messageNotification embedded with pharmacy refill and pick-up reminders

 

Rich dynamic contentWide width images/videos/GIFs allow patients to access content right in the text message

Suggested actionTapping action-enabled video content provides patients with a deeper understanding of the offering

Interactive pharmacist consultations

Valuable one-on-one conversations about a targeted topic

Telehealth consultations

Patient messages and education prompts at telepharmacies

How it works

  • Reports key metrics and insights to pharma company
  • Manages pharmacy network
  • Enhances and maintains platforms and programs

Pharma company

  • Designates target patient population
  • Provides brand’s patient support content
  • Chooses program parameters (channel, budget)

Pharmacy

  • Maintains trusted relationship with the patient
  • Delivers targeted content through selected channels
  • Documents intervention result

Patient

  • Interacts with target message
  • Acts on opportunity or changes adherence behavior
  • Enjoys better outcomes from therapy

Want to discuss what Outcomes™ can do for your brand?

Let’s talk