Enhance member experience. Improve quality measures. Lower the cost of care.

With Outcomes™, you can leverage the expertise and personal relationships that pharmacists have in their communities to help your members achieve safe and effective results from their medications. Medication Therapy Management (MTM) services provided by our nationwide network and powered by our proprietary technology support your clinical and quality strategies.

Nationwide reach

Largest, most engaged network of pharmacists

Your members can access MTM services from a familiar, trusted healthcare provider at one of 60,000 contracted MTM Centers. Outcomes™ is part of workflow for pharmacies, clinics/health systems and long term care organizations across the U.S. and Puerto Rico.

In addition, our telephonic channel of clinical pharmacists expands service to more members. Payers with internal MTM providers can also leverage our Connect™ platform for consistent documentation and reporting across all delivery channels.

Interactive, personal interventions empower members to manage their medications and achieve better health outcomes.

Outcomes™ promotes healthcare savings and member health


of healthcare savings secured in 2020


interventions to reduce adherence barriers (2020)


patient acceptance rate for consultations


medication therapy problems addressed (2020)

Partner with us to improve member health while achieving your organization’s goals

Engagement at any scale

Reach more members, serve different populations or tackle diverse goals while maintaining consistent service documentation and centralized reporting across programs.

Network management

Leverage our established relationships with pharmacy organizations and let us manage engagement strategies, contracting, payment processing, training and support of MTM providers.

Connect™ platform

Activate our Insight™ clinical engine and Clarity™ predictive modeling to deploy the right services and be confident that PHI is secure in our HITRUST-certified Connect™ platform.

Quality rating performance

Impact Medicare Star Ratings, deliver a mandated CMR program, address HEDIS measures and reduce healthcare costs by optimizing regimens, improving adherence and resolving medication therapy problems.

Positive member experience

Reduce abrasion from frequent communications and meet your members where they are by delivering critical healthcare messages and personalized interventions through their community pharmacist.

Industry expertise

Gain a reliable partner with deep industry knowledge and 20+ years experience in delivering successful MTM programs for Medicare, Medicaid and Commercial plans.

To learn more about our solutions for Medicare, Medicaid, Commercial plans, PBMs and other healthcare payers, please visit OutcomesMTM.com